Privacy
LeadsLeap.com ('LeadsLeap', 'we', 'us' or 'our') respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain and protect personal information when you visit our website, become a LeadsLeap member, use our advertising and marketing tools, or subscribe to an email list managed through SendSteed.
This policy applies to LeadsLeap's services, including advertising, link tracking, page building, popups, forms and SendSteed email marketing and list management.
1. Definitions and Our Roles
Member: A person or organization that holds a LeadsLeap account.
Subscriber: A person who subscribes to an email list managed by a Member using SendSteed.
Visitor: A person who visits LeadsLeap, a page hosted through our services, or content that uses our tracking or marketing tools.
LeadsLeap generally determines how and why personal information relating to its own Members and website Visitors is processed. For subscriber information processed through SendSteed on a Member's behalf, the Member generally determines the purposes of processing, and LeadsLeap processes that information to provide the service. In some circumstances, LeadsLeap may process subscriber information for its own legitimate purposes, such as security, abuse prevention, legal compliance and service administration, and acts independently in relation to those activities.
2. Information We Collect
Member account information: We may collect names, email addresses, usernames, password credentials (stored using appropriate security protections), account settings, IP addresses, login records and information needed to operate and protect accounts.
Payment and payout information: When relevant, we may collect payment-related contact details, payment addresses, transaction records and information needed to process purchases, refunds, commissions or payouts. Payment service providers may separately process payment details under their own privacy policies.
Subscriber information: SendSteed may process subscriber email addresses, names and other information provided through subscription forms, together with subscription confirmations, IP addresses, timestamps, unsubscribe status and email engagement information such as opens and link clicks.
Advertising, tracking and website information: When our tools are used, we may process IP addresses, browser and device information, referring URLs, page visits, link clicks, conversion events, timestamps, cookies or similar identifiers, and other information necessary to provide reporting, prevent abuse and operate these services. The precise information collected depends on the tool and its configuration.
Support and communications: We collect information you provide when contacting us, submitting support requests or otherwise communicating with LeadsLeap.
3. How and Why We Use Personal Information
We process personal information where there is an appropriate legal basis, including where necessary to provide requested services or fulfill a contract, comply with legal obligations, pursue legitimate interests that are not overridden by individual rights, or where valid consent has been given.
- To create, authenticate, administer and secure Member accounts.
- To provide advertising, link tracking, page building, forms, popups, email marketing, reporting and related tools.
- To process purchases, refunds, commissions and payouts, where applicable.
- To provide support, send service-related notices and respond to requests.
- To detect duplicate accounts, prevent fraud and spam, investigate abuse and protect our systems.
- To measure service performance and improve functionality, subject to applicable privacy requirements.
- To comply with applicable laws, respond to lawful requests and establish, exercise or defend legal claims.
Where consent is the legal basis for a particular activity, you may withdraw it at any time. Withdrawal does not affect processing carried out before withdrawal.
4. Member Privacy
We use Member information to operate LeadsLeap accounts and provide our services. Member email addresses are not disclosed to sponsors or other Members merely because of referral or membership relationships.
We do not sell Member personal information. We may share information with service providers that assist us with hosting, security, email delivery, payment processing, analytics or customer support, under appropriate safeguards. We may also disclose information where required by law, to protect rights or security, or in connection with a legitimate business transfer subject to applicable legal requirements.
When a Member sends an email through SendSteed, the Member's designated sender name and email address may be visible to recipients as part of the email.
5. SendSteed Subscriber Privacy
SendSteed is a list management and email marketing service available through LeadsLeap. Each Member manages their own subscriber lists; SendSteed is not a shared mailing list or safelist.
SendSteed requires confirmed opt-in (double opt-in). Subscribers must confirm their email address before receiving marketing messages through the service. Subscription-related records, including IP addresses and confirmation timestamps, may be retained to document consent and prevent abuse.
LeadsLeap does not use Members' subscriber lists to send LeadsLeap promotional campaigns and does not insert advertisements into Members' outgoing emails. We may send subscription confirmation messages and other communications necessary to operate, secure or administer the service.
Subscribers can unsubscribe using the unsubscribe link provided in emails sent through SendSteed. Members are responsible for their email content, the information collected through their forms, their privacy notices and their compliance with applicable privacy and email marketing laws.
Subscribers seeking access to, correction of or deletion of information held in a particular Member's list should ordinarily contact that Member first. LeadsLeap will assist Members with applicable privacy requests as required by law and its contractual obligations.
6. Advertising, External Websites and Member-Created Content
LeadsLeap displays advertising and provides tools through which Members can publish pages, forms, popups and links. If you choose to provide information directly to an advertiser or another external website, that party may collect and use the information under its own privacy policy. LeadsLeap does not control the privacy practices of independent third-party websites.
Member-created pages and forms may collect personal information on behalf of the Member. Members are responsible for explaining their own data collection and use, and for obtaining any legally required consent.
7. Cookies and Similar Technologies
We use cookies and similar technologies for functions such as login sessions, security, preferences, advertising measurement and link or conversion tracking. Cookies help us operate the website and measure activity across our advertising and marketing tools.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect login, tracking or other functionality.
8. Sharing and International Processing
We may use trusted service providers to operate our infrastructure and deliver our services. They may process personal information only for authorized purposes and subject to appropriate confidentiality, security and data-protection obligations.
Personal information may be processed in countries outside your country of residence. Where applicable law requires additional safeguards for international transfers, we will use an appropriate lawful transfer mechanism.
9. Data Retention and Account Inactivity
We retain personal information for as long as reasonably necessary to provide our services, fulfill the purposes described in this policy, comply with legal obligations, resolve disputes and protect against fraud or abuse. Different categories of information may have different retention periods.
Accounts with no login activity for more than two years may remain stored to allow returning Members to recover their account information. However, LeadsLeap reserves the right to remove some or all data associated with inactive accounts. We do not guarantee indefinite retention of account information or subscriber lists.
Cancelling or downgrading Pro membership does not, by itself, cause subscriber contacts to be deleted. Applicable Free membership limits, account inactivity rules and other service policies continue to apply.
Retention periods vary according to the type of information, operational needs and applicable obligations. Some information may remain temporarily in backups or security records after deletion from active systems. We review retention needs and delete or anonymize information when it is no longer reasonably necessary, subject to applicable obligations.
10. Your Privacy Rights
Depending on your location and applicable law, you may have the right to request access to your personal information, correction of inaccurate information, deletion, restriction of processing, data portability, or to object to certain processing. You may also have the right to withdraw consent where processing relies on consent.
We may need to verify your identity before responding to a request. Certain requests may be subject to lawful exceptions. We will respond within the period required by applicable law and will explain if an extension or exception applies.
You may also have the right to lodge a complaint with the data protection authority in your country. We encourage you to contact us first so we can try to address your concern.
11. Security
We use technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure or loss. No online service or transmission method can be guaranteed completely secure. Members are responsible for keeping their account credentials confidential and notifying us if they suspect unauthorized account access.
12. Children's Privacy
Our services are intended for people who are legally permitted to enter into the applicable agreement and are not directed at children. If you believe a child has provided us with personal information without appropriate authorization, please contact us so we can review the situation.
13. Changes to This Policy
We may update this Privacy Policy to reflect changes in our services, data practices or legal requirements. The updated version will be published on this page with a revised date. Where required by law, we will provide additional notice or obtain consent before implementing material changes.
14. Contact Us
For privacy questions or requests concerning your LeadsLeap account, please contact us through our contact page. Members may also use the Member Support Ticket system.
If your request concerns a subscriber list maintained by a particular Member, please contact that Member directly where possible.